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EMAIL TEMPLATES FOR TOUGH TOPICS
5 email templates for non profit leaders (based on 1000's of hours of training and expertise...far better than AI generated)
#1 How to email your team when your board changes strategic direction + 4 more great FREE templates to handle tough situations!
Meet Crystal Brown
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Q.Med, Co-Founder of Korero Solutions
Crystal Brown is a seasoned educator, mediator, and speaker who has spent over 15 years helping leaders and communities turn conflict into connection and build stronger, more inclusive teams.
Crystal has delivered custom training for non-profits such as Struggle is Your Success, Peer Mediation and Skills Training, the African Women’s Mentoring, Inspiring Initiative and many more. She also teaches conflict resolution at Mount Royal University and brings her expertise to stages and classrooms across Canada and beyond.
A Qualified Mediator (Q.Med), and change management expert Crystal is known for creating learning spaces that are not only engaging and practical—but deeply human. Her work doesn’t just teach skills. It sparks real sustainable change.
Meet Jeannette Bourgeault
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C.Med, Co-Founder of Korero Solutions
As a Chartered Mediator (C.Med) Jeannette has 25+ years of experience working as both a contractor and subcontractor, offering training and professional services for some of Canada’s largest Employee Assistance Program (EAP) organizations. For over 10 years she was a mediator within the federal government and had the highest client satisfaction rate across the country.
Over the years Jeannette has founded a group to support new mediators and has delivered hundreds of trainings, courses and facilitations. Jeannette is a leading expert in her field and a sought after trainer. She creates, adapts and delivers courses for major EAP/EFAP providers including Telus Health, Health Canada and Homewood Health, as well as the University of Calgary.