KORERO SOLUTIONS

Welcome to

Transforming Teams Through Personalized Strategic Design
Assess • Design • Implement

M.B. - Project Manager

“You're a hero! Thank you for your thoughtful responses. It's going to be a journey, but it feels more possible now."

At Korero Solutions, we believe that every workplace is unique, with its own strengths, challenges, and goals. That's why we've developed a personalized, 3-step approach to help you achieve your desired outcomes.

Step 1: Assess

In this critical first step, we work closely with you to gain a deep understanding of your workplace dynamics, challenges, and goals.

Our expert team will:

Conduct in-depth interviews with key stakeholders
Analyze your organization's culture, structure, and processes
Identify areas of strength and weakness
Develop a comprehensive understanding of your unique challenges and opportunities
Identify areas that may require specialized technical expertise.

Step 2: Design

With a clear understanding of your workplace dynamics, we'll collaborate with you to design a customized strategy that addresses your specific needs and goals.

Our team will:

Develop a tailored plan to address your workplace challenges

Identify and prioritize key initiatives and interventions

Create a roadmap for implementation, including timelines and milestones

Ensure alignment with your organization's overall vision and goals

Step 3: Implement

In this final step, we'll work closely with you to implement your customized strategy, providing guidance, support, and expertise every step of the way.

Our team will:

Facilitate workshops, training sessions, coaching, and critical conversations

Provide tools, templates, and resources to support your team

Monitor progress, identify areas for improvement, and make adjustments as needed

Celebrate your successes and provide ongoing support to ensure lasting impact

Teams By Design

Connect with us for a free consultation

Discover if our services are the right fit for your team with a free, no-obligation consultation.

“The single biggest way to impact an organization is to focus on leadership development. There is almost no limit to the potential of an organization that recruits good people, raises them up as leaders and continually develops them”
– John Maxwell

ABOUT KORERO SOLUTIONS

At Korero Solutions, we're dedicated to empowering organizations to overcome the root causes of issues that hinder team success. We specialize in helping companies assess, design, and implement transformative changes that foster connected, engaged, and thriving teams.

We've seen firsthand how symptoms like decreased employee engagement, higher turnover rates, lack of transparency, and low employee morale can hold organizations back. Our team of experts has over 40 years of combined experience helping companies address these challenges and develop strategies to overcome them.

Empowering Leaders, Transforming Teams

In today's complex work environments, leaders need to possess the skills to navigate difficult conversations, build trust, and foster a culture of collaboration and engagement. We assist companies and leadership teams in developing their skills, helping them to create a positive, inclusive work culture that drives success.

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At Korero Solutions, we're committed to helping organizations unlock their full potential by transforming team dynamics. We believe that by creating connected, engaged, and thriving teams, organizations can achieve remarkable things. Let us partner with you to unlock your team's potential.

Meet Our Founders

Jeannette Bourgeault

C.Med

Team Dynamics Strategist

Jeannette has over 25 years of experience building cohesive organizations through coaching, facilitated discussions, group intervention, mediation, team restorations, speaking and training.

She holds a professional designation as a Chartered Mediator (C.Med) specializing in the field of Workplace Conflict Resolution. Jeannette has mediated and trained across industries including small start-up companies, large oil and gas organizations, health care, unionized and non-unionized organizations, indigenous communities as well as all levels of government.

Jeannette trained in mediation through the Justice Institute of British Columbia. She holds her certificate in Workplace Fairness and Workplace Assessment through Workplace Fairness International. In addition, Jeannette is a certified "Boss Whisperer", DISC facilitator, and Emotional Intelligence assessor. Through the University of Calgary, she holds her Certificate in General Management Specializing in Human Resources.

Jeannette is also a Grandmother of nine.

Crystal Brown

Q.Med

Team Dynamics Strategist

Crystal has over 15 years of experience helping leaders transform their teams. With a unique blend of expertise and extensive training, she navigates complex organizational objectives while prioritizing customer care.

Crystal holds her Qualified Mediator (Q.Med) status through ADRIC and is an international speaker. She completed her training through the Justice Institute of British Columbia, receiving a certification in Conflict Resolution: Mediation/Third-party intervention, in addition to a Certificate in Conflict Resolution from the University of Calgary. Additionally, Crystal holds a Professional Certificate in Change Management from the University of Calgary, a Diploma in Disability Studies from Mount Royal University, and a Certificate from Indigenous Canada in partnership with the University of Alberta.

Crystal is also a mother of two.

Our Team

Michelle

Chartered Mediator | Leadership &

Workplace Culture Specialist

P.Eng., C.Med, ACC

Michelle is a Chartered Mediator with extensive experience helping emerging leaders navigate transformational improvements in workplace relationships. She equips organizations with the tools to foster psychologically healthy environments where employees are engaged, productive, and committed to success.

With a strong background in mediation, Michelle specializes in training organizations on key areas such as employee retention and productivity, culture change, and workforce engagement. Her expertise has been sought by institutions including Mount Royal University, the Business Development Bank of Canada, and CPHR.

Tom

Leadership Development Specialist Team Performance Expert

With over 25 years of corporate leadership experience, Tom has a proven track record of building high-performing teams and driving measurable success. Serving as National Manager with Toyota Canada, he led teams to international recognition through his ability to motivate, set strategic goals, and foster accountability. In 2024 he received a national award for North American team performance at Toyota.

Now focused on developing emerging leaders, Tom provides practical, skill-based training that equips teams with the competencies to navigate challenges, optimize performance, and lead with confidence. His expertise in leadership development, team motivation, and performance strategy makes him a sought-after mentor and trainer.

Bernadette

Mental Health Expert

Educator & Consultant

RN/BN, CBT cert

With over 30 years of experience in mental health, Bernadette has worked across all levels of the field, from frontline psychiatric nursing in the correctional facilities to serving as a Mental Health Therapist with the Department of National Defense. She has also brought her expertise to the classroom, previously teaching nursing students at Grant MacEwan University.

Her deep understanding of mental health, combined with hands-on experience in high-pressure environments, allows her to provide meaningful support and education through her courses. Bernadette’s knowledge is built on decades of practical experience, equipping workplace leaders with the tools to navigate mental health complexities with confidence and compassion.

Cher

HR Specialist | Policies and Processes

CPHR, Exc, Coach, MA

Cher earned the Rotman Executive Coach certification at the University of Toronto in addition to having an MA from Royal Roads University in Victoria. Her focus is on reducing workplace conflict and developing leadership through increasing self-awareness and enhancing communication skills.

Cher co-authored a book on corporate culture. She trains on a number of topics, including leadership alignment, organizational culture, effective communication, performance management, the gaps AI cannot fill, becoming an employer of choice, generational expectations, and the importance of ongoing leadership development.

Dominique

Inclusive Leadership Trainer |
Speaker & Facilitator

Dominique is a seasoned director, coordinator, speaker, workshop facilitator, and master of ceremonies who excels at orchestrating impactful events that engage and inspire. With a career spanning more than 30 years in leadership and senior leadership roles, they bring a deep understanding of what it takes to create lasting impact across diverse teams and audiences.

She empowers learners through inventive, inclusive training and advocating for best practices that foster accessibility, collaboration, and psychological safety. From leading high-risk teams to designing transformative learning experiences, Dominique builds cultures where participation thrives and outcomes improve.

Wayne

Operations, HSE, OHS Expert |

Consultant & Trainer

Wayne is a highly skilled operations and safety expert with extensive experience in Health, Safety, and Environmental (HSE) management. With a proven track record of improving operational efficiency, Wayne is dedicated to helping organizations create safer, more productive work environments.

Collaborating with diverse teams, Wayne provides guidance, education, and strategic insights that strengthen key areas within an organization. Whether refining operational processes or enhancing safety protocols, his expertise ensures that companies prioritize both the well-being of their staff and the sustainability of their operations.

Sample of our practitioners' partnerships and experience over the years

We are a boutique firm and our clients experience the difference!

Our practitioners have had the opportunity to work, partner, and privately contract with many amazing organizations over their careers. The following is a sampling of these organizations.

African Women Mentoring and Inspiring Initiative

Aga Khan Economic Planning Board

Akisqnuk Community

Alberta Arbitration and Mediation Society

Alberta Family Justice

Brookfield Properties

BVWM Bow Valley Waste Management

Calgary Airport executives

Calgary Diagnostic

Calgary Fire Department

Calgary Police services

Carvel Creative

Community Mediation Calgary Society

Consolidated Gypsum

Crow-Indigenous Relations and Northern Affairs Canada

Executive Flight Centre

Farmers Debt Mediation Service

Federal Government of Canada

GEF

Government of Alberta

Health Canada

HSAA

Indigenous Services Canada

Justice Institute of British Columbia

LifeWorks

Mercury Mediation

Metis Society

Morneau Shepell

Mount Royal University

Oxford

Pinnacle Mediation

Power Cheer

Pro Services

Telus Health

United Nurses of Alberta

University of Calgary – Continuing Ed

Woodland Couples Retreat

Get in Touch

Info@KoreroSolutions.com

OUR COMMITMENT

Korero Solutions is working to make an impact beyond the boardroom.

Our company has pledged to donate a portion of all revenue to charities close to home and abroad.

KORERO SOLUTIONS